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TERMS & CONDITIONS

Using this Site

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Terms of Use

By using our website, you agree all terms and agreements set forth on this website.  We may, at any time without prior notification, change or update our terms of use. We do not guarantee that all information on our website is current, accurate, or complete; this includes but is not limited to pricing or availability of product. We reserve the right to correct, update or change information at any time without notification. We are not obligated to honor any misinformation regarding pricing or availability of product.

Purchase for Personal Use Only

You may purchase products only for personal use and not for resale.  By placing your order, you certify that you are purchasing products for personal use only and not for resale.  We reserve the right to refuse orders for any reason without explanation.  We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per order.  We also reserve the right to limit or cancel orders which we deem, at our sole discretion, to be placed by dealers, resellers or distributors.  These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.  We also reserve the right to cease doing business with those customers violating this policy.  We may modify this policy at any time without prior notice.  This policy applies to all purchases made on our online store.  We reserve the right to correct, update or change information regarding this policy at any time without notification.

Sales Tax

All orders shipping to a California address are subject to a 9.25% sales tax fee. All orders shipping to an address outside California, are not subject to sales tax. 

Shipping

Shipping

At this time, we are accepting orders from residents that live in the U.S.A..

 

All orders are shipped via USPS, FedEx or UPS.  The shipping rate to the contiguous 48 U.S. states varies per weight and packaging (minimum $5).  The shipping rate to Alaska and Hawaii is $25. 

 

Please allow 3-5 business days for order processing and verification, and an additional 7-10 business days for delivery.  Bags and accessories may ship separately.  Please note that if your items are shipped separately, you may receive multiple tracking number emails.  We are not responsible for any lost, stolen, or damaged shipments.  All shipments are insured, and the buyer assumes all responsibilities of claims made with the shipping carrier.

 

A delivery confirmation number is provided once an order is verified, processed and submitted to USPS, FedEx or UPS.

 

We reserve the right to change or update our shipping policies and procedures at any time without notification.

Cancellation Policy

Nakoa Warriors does not allow cancellations once the order has been placed.  All orders are final and cannot be change after submission.  We do our best to ship all packages within 14 days.  In the event that your order has not shipped within 14 days, you may reach out to customer service to request a cancellation.

Return Policy

Nakoa Warriors will gladly exchange an item for online store credit only.  Before sending the item back, please fill out the return form found in your order shipment confirmation within 2 days of receipt of your shipment.  Packages sent without first contacting us will not be accepted. 

 

Refunds/Exchanges are subject to a $5.99 processing fee.  Nakoa Warriors must receive the returned item within 7 days of return authorization.  Items to be exchanged must be returned in perfect, new condition with all original tags attached and in original packaging (where applicable). 

 

Please include the original packing list with your return to avoid any delays in processing. Once the package is received, our warehouse will process the return, and you will be notified via email.
 

For any returned items, you will not be refunded the original cost of shipping, and you are responsible for the cost of the return shipping.  Items may not be returned or exchanged in person. 

 

Hats, Head gear, Bags, Accessories, or Sales Items cannot be returned or exchanged. 

 

Nakoa Warriors does not assume responsibility for reimbursement or compensation of the returned packages lost in transit without proof of delivery to Nakoa Warriors.


We reserve the right to correct, update or change our returns/refund/exchange policy at any time without notification.

All returns and exchanges should be shipped via insured traceable mail in a secure package to the following address:

Nakoa Warrior Returns
3130 Balfour Road, Suite D-155
Brentwood, CA 94513
USA

Copyright & Trademarks

All content of our website including text, graphics, logos, button icons and images are property of Nakoa Warriors and are protected by the United States and international copyright laws.  Copy and print of pages of this website may be for personal, non-commercial purposes related to placing an order or shopping with Nakoawarriors.com.  Any other use of our web site, content, images or information contained therein, including reproduction and internet links, is strictly prohibited without our prior written permission.

Secure Processing

Nakoawarriors.com uses secure processing called SSL Encryption Technology, which is the industry standard.  SSL (Secure Sockets Layer) is a protocol developed for the transmission of private information over the internet.  SSL uses a private key to encrypt your data, including your credit card information, so that it cannot be read while being transferred over the internet.

Privacy Policy

This Privacy Policy is provided to explain how information is collected on our website and how that information is handled once it has been collected.  This Privacy Policy may change at any time.  By using nakoawarriors.com, you accept the terms and conditions outlined in this Privacy Policy and the Terms of Use.

 

THE TYPE OF INFORMATION COLLECTED

There are cases where Nakoa Warriors may ask you for personal information, such as your name, address, telephone number, date of birth, email address, payment information, etc.  We may do this for instance when you make a purchase through the Online Shop, respond to communications such as email, or for services that require registration such as to be included on our mailing list.  We might also collect personal information from you about a third party, for instance if you ask us to ship product to a third party we may ask for the name, e-mail address, address, phone number, etc. of the recipient.  That information will only be used for the specific purpose for which the information was provided and Nakoa Warriors will not further contact the third party unless the third party contacts us.

We may use “cookies” to gather information about your visits to our website and to enhance your experience. Cookies are small text files that are stored on your computer’s hard drive and used by nakoawarriors.com to enhance your shopping experience by speeding up the browsing experience and website performance. Cookies also are used to personalize your experience while using nakoawarriors.com and remembering your information when you return to nakoawarriors.com. You can turn off all cookies, in case you prefer not to receive them. You also can have your computer warn you whenever cookies are being used. For both options you have to adjust your browser settings. Please note that when you have set your computer to reject cookies, it can limit the functionality of the website you visit and it’s possible that you do not have access to some of the features on the website.

We may collect “click stream” data (e.g. server address, domain name, etc.) and demographic or 3rd-party audience data (such as age, gender and interests) with Google Analytics to better understand our audience.  This information may be combined with information you have provided to us thereby enabling us to enhance your experience.

 

USE OF INFORMATION

All personal information that we obtain about you will be recorded, used, and protected by us in accordance with current data protection legislation and this Privacy Policy.  We primarily will use your personal information to provide products and services to you (e.g. to process and ship your online order).  Nakoawarriors.com periodically will update customers via email about new product updates and promotions.  If you wish to be removed from this email list, then please visit nakoawarriors.com and remove your email address by updating your personal information, or click the “unsubscribe” link at the bottom of an email you have received from us.  (To update your personal information via the website, log onto nakoawarriors.com and click “My Account.”)

Except as described in this Privacy Policy, we do not sell, trade, or otherwise transfer your personal information to third parties without informing you in advance and in accordance with applicable data protection law.  Your data may be transferred to web site hosting partners and other parties who assist us in designing and operating the website, executing services, or analyzing collected data.  These parties only will use your data for the purpose of carrying out the word as indicated and will be required to keep the information confidential.  We also will release personal data without consent if such is required by law or for security purposes.


SECURITY OF INFORMATION

The security of the information you provide to us is protected by various security measures we have implemented.  Your personal information is maintained through secure networks and is only accessible by a limited number of people who have special access rights and are required to keep the information confidential.  Notwithstanding nakoawarriors.com's efforts, no transmission of data over the Internet is guaranteed to be completely secure and such transmission is at your own risk.


LINKS TO THIRD PARTIES

For your convenience and to improve the usage of the website, we insert links to third parties, for which this Privacy Policy does not apply.  These links take you outside our services and off the nakoawarriors.com website and are beyond our control.  This includes links from parties that may use Nakoa Warriors logos as part of a co-branding agreement or sell Nakoa Warriors’ products.  The sites you can link to have their own separate Privacy Policy and although we seek to protect the integrity of our site, Nakoa Warriors is not responsible and cannot be held liable for the content and activities of these sites.  Your visit/access to these sites therefore is entirely at your own risk.  Please note that these other sites may send their own cookies to users, collect data or solicit personal information.

User Information

You acknowledge and agree that you are solely responsible for the accuracy and content of information, including but not limited to name, email, shipping address and billing address provided to us via our website.

Terms of use

By using nakoawarriors.com, you are accepting all terms and agreements set forth on this website.  We may, at any time without prior notification, change or update our terms of use.  We do not guarantee that all information on our website is current, accurate, or complete; this includes but is not limited to pricing or availability of product.  We reserve the right to correct, update or change information at any time without notification.  We are not obligated to honor any misinformation regarding pricing or availability of product.

California Privacy Rights

California Civil Code Section 1798.83 et. seq. permits customers of Nakoa Warriors who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please write to us at the following address: Nakoa Warriors, 3130 Balfour Road, Suite D-155, Brentwood, CA 94513.  In your request, please specify that you want a “California Privacy Rights Notice.”  Please allow up to 30 days for a response.


LIMITATION OF LIABILITY

 

IN NO EVENT SHALL NAKOA WARRIORS, ANY OF NAKOA WARRIORS’ AFFILLIATES, OR ANY OF THEIR OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING FROM OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THIS WEBSITE. 

The laws of the State of California shall govern all matters relating to this website Privacy Policy, without giving effect to any principles of conflict of law.

Security

Our site is completely secure and you should have no concerns with safety.  All credit card information is transmitted over a secure connection.

Contact Information

Via our Contact Page

or email: support @nakoawarriors.com

Payment Methods

Payment Methods

• Credit / Debit Cards
• PAYPAL

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